Just used Kevin 2x in the past 10 days. If I am alone I give him $20. He handles my luggage, meets me (have used him 5+ times) and actually calls the ferries from the cab to find out when the <img src="http://www.traveltalkonline.com/forums/images/graemlins/duh.gif" alt="" /> next one leaves. He is absolutely reliable (either he or his dad will meet you) and is totally responsive either by text or phone. I usually try all 3 modes of communication and get a prompt response from one of them. Wonderful way to avoid the crazies at STT airport. BTW for anyone travelling now, the lines at C&I as well as the line to put your luggage on the belt were absolutely horrendous and I did not purposely travel on a weekend. They do not have either global entry or TSA precheck there and I believe I spent over an hour or more on lines. Also, for those flying on the afternoon flight on United from STT to EWR, be aware the counter does not open till about 12 30 and by then the line is out onto the pavement. Better if you are first or premier!! <img src="http://www.traveltalkonline.com/forums/images/graemlins/duh.gif" alt="" />