It seems to have changed and NOT for the better. I've gotten BVI fishing licenses at least 10x over the years with prompt service via email. Last December I applied only a week or so before I needed it. A last minute change of plans... About a week after my application, which did have my CC info, I got an email acknowledging that my license obviously wouldn't be granted by the start date I requested. They just wanted to confirm that I was still interested for the following 30 days. Very thoughtful, I'm impressed. I tell them to go ahead and email me the license as soon as possible and just have it run for 30 days. A few days later I get a call informing me that they've somehow lost my application and could I resubmit it? Uh, NO! At this point my patience was done. I cleared out of the BVI that day and sailed to the SVI with lines out trolling 1' past the BVI border. We were fortunate enough to catch a nice mahi along the north side of St Thomas. We spent the following two weeks, and our money around Culebra. Yes I will probably try to be blessed with a fishing license again in the BVI next year, maybe.