I'm with you on their seat game. First time I ever flew them got a good deal out west for a trip with 80 year old parent and arrived at airport extra early for checkin to get seats--- that got us "C" and we ended up with two middle seats and couldn't even sit within visual distance of each other. No one would offer up their A & B aisle or window and the flight attendants made no effort to help. Happened on the return too.