Going to SXM via BOS to CLT to SXM.
Arrive BOS at 3 am. About 300 people there trying to check in. No one at check in, have to use Kiosk only. Many, many people confused and it was a mess. Had to check your own bags also, and pay for doing their job. Some that had 5 am departures missed their flight because it was hard to get your bags with the destination slip on it. Made it CLT, found our gate and was on time. Boarding time went by as well as departure time. Were told we had to wait for a flight attendant. Left CLT 40 minutes late, The pilot did say that we thank you for your patience. Arrived SXM 45 minutes late.
Back to BOS via SXM to PHL to BOS.
Checked in fine at SXM got to the gate and flight was on time. Boarding time passéd as well as flight time. Were not told why they were delayed. Concerned now about connecting flight in PHL. Finally made our way out to the end of runway but had to taxi down to the other end to depart towards the ocean and over Sunset Bar and Grill. Left SXM 45 minutes late, and thank you for your patience. Got to PHL went through Immigration and Customs fairly well, good job PHL. Found our gate for connecting flight and were about to board but now we have a one hour delay because they had to wait for the pilot. Thank you for your patience again. Once the hour went by, the pilot seemed to give us a tour of the airport, it took so long. Got to the runway and still waited another 20 minutes. Leave PHL an hour and 20 minutes late arrive BOS late, get to gate and had to wait again. Thank you for your patience. My patience was running real thin. Now we get to baggage and one of our bags was already there? How did that happen? The second bag came with the flight we were on. There was much confusion at the baggage area, long line to get baggage desk, many bags missing.
U S LATE AIRWAYS can kiss my a$$. Nothing went smooth at all going to SXM and returning.