We were luckier than you - Don needs a wheelchair in an airport so our bus was just 1st class & the pre-board passengers. No crazy driver but our plane was way off the terminal - & Don still had to walk up the stairs. The gate area was a total zoo - 2 planes loading at once, people standing around the gate, hotter than hades. I had to nip a few ankles to get Don to the door. Don't know how many more times I can leave out of the downstairs gates without feeling like a second class citizen. Not much different from the old airport and we leave on a weekday!