We have stayed at the Windward Passage on every trip we've made to the islands. Our last stay, on July 3, will probably be our last. The place is going downhill and no one there seems to really care. On our June trip, we got lucky and everything went well for us, but for our friends traveling with us, it was not good at all. Their room wasn't ready until around 5pm, their A/C barely worked and their key-cards were disabled about 9:30 am on check-out day, locking them out of their room. Had to request to be let back in to get their belongings.

On our most recent stay, July 3, the A/C didn't work in our room at all. They sent the maintenance guy who thought somehow changing filters would make the A/C actually blow air. (?) Obviously not the answer. Eventually we got shuffled to another room, and guess what? The A/C barely worked. We requested a fan, rather than moving again. They don't have fans!! Seriously? We will find another place to stay next time.