I used them for the first time last year and was very impressed. They picked me up at the airport in "my" car and took me to their office just a very short way from the airport and right on the way to Divi. Paperwork was quick. During my 3-week stay, I got a flat and they drove all the way to Anse Marcel to fix it. My outbound flight was at 8 AM or so and they opened early just for me and drove me and "my" car to the airport, helping me with my bags. They also were the lowest price of those I checked. Can't say enough good about them.