Craig does a great job. It's Pack Light, not "packing", by the way. He will arrange to meet you somewhere that is convenient, either at the airport, or your hotel, etc. I generally rent an umbrella (only) for my stays at Beachside Villas, since they don't have umbrellas there, and usually rent a small cooler that I use as a beachside table. With regard to his chairs, be advised that most of them are "sand" chairs, pretty low to the ground, and not comfortable for an old geezer like me. I think he has a few 'regular' folding beach chairs, but if you do not specify, you will get a sand chair. He's very reliable, prompt, and a nice guy!