I think you can check-in to your slip pretty much any time of day. We usually try to get there by noon so we can enjoy the pool during the afternoon. The guys on the dock are "Savio" and "Paul". In addition to 16, they can usually be reached on 74. Once your boat is secure, head to the office to check-in. Be nice and polite (of course you would be) and ask for any discounts or perks, I usually get something. She will give you towel cards for your guests and the WiFi Password. You can use your boat slip number to charge food and drinks if you like. You might see Davide and/or Cele somewhere around the property, and if you are lucky (and play your cards right) get invited up to their home.