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Re: C&I help for USVI and SVI
[Re: cruzdoc]
#172766
10/16/2018 01:07 PM
10/16/2018 01:07 PM
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Joined: Oct 2004
Posts: 1,953 St. John, USVI
RickG
Traveler
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Traveler
Joined: Oct 2004
Posts: 1,953
St. John, USVI
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I have not done this with ROAM, but we had a presentation from the ROAM program manager at an SSCA event at the beginning of the month. Basically, it is a video conference app and they want to see the people, the boat, and the documentation. You need to have a login.gov account. If you do not have a DTOPS sticker (required for SVI/PR) then you can buy one through the app. I specifically asked if we had to be anchored somewhere in particular at Cuelbra, and the program manager responded that was not the the case with ROAM. If the office decided that they needed to do an inspection, they would direct you to the designated location. Note: People who do not have US documentation may get different treatment. More at: https://www.cbp.gov/travel/pleasure-boats-private-flyers/pleasure-boat-overview/roamIn general, it was a very positive discussion. They are doing app upgrades every two weeks, but old versions remain compatible. Cheers, RickG
S/V Echoes, 2003 Beneteau 423 Grenada
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Re: C&I help for USVI and SVI
[Re: cruzdoc]
#172813
10/17/2018 07:58 AM
10/17/2018 07:58 AM
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Joined: Jan 2007
Posts: 1,277 Saint Thomas, USVI
CaptainJay
Traveler
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Traveler
Joined: Jan 2007
Posts: 1,277
Saint Thomas, USVI
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We started using ROAM late last season at CYOA. We have US customs decals on all of our boats. The first step is to make sure you have the US Customs decal. It works well both returning from BVI's or in your case arriving in Puerto Rico. You will want to check in with your charter company about the decal well in advance. With the decal and ROAM app you should be able to clear in both places, St John and Culebra via the app. Without it Puerto Rico/US Customs now requires you to present in person. This means going into St John to clear into the USVI then going to the Airport in Culebra and clearing in. They will not clear you over the phone as before. The options are conform with ROAM or present and be inspected. If it is your own boat then register it yourself with US Customs and get the decal in advance.
PS next time rent from us at CYOA easier access to St John and the Spanish Virgins.
Last edited by CaptainJay; 10/17/2018 08:03 AM.
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Re: C&I help for USVI and SVI
[Re: BaardJ]
#181687
01/23/2019 02:17 PM
01/23/2019 02:17 PM
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Joined: Jul 2012
Posts: 559 Apex, NC
agrimsrud
Traveler
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Traveler
Joined: Jul 2012
Posts: 559
Apex, NC
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- Upon loading the app to a Samsung S8 phone, we got the app to run but got a repeated error message that we had not given the app permission to view our location although we set this permission to ALLOW when we loaded the app. We finally got it to work by resetting the permission to Deny, and then when we got the error message the app took us to the settings page where we reset the permission to ALLOW.
Baard - thanks for that! I have had the same problem (also on an S8). I will try that trick next time.
Life's short - sail more!
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