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CYOA responses? #227730
06/10/2020 10:54 AM
06/10/2020 10:54 AM
Joined: Oct 2019
Posts: 3
G
goforth Offline OP
Member
goforth  Offline OP
Member
G
Joined: Oct 2019
Posts: 3
Has anyone had trouble getting in touch with CYOA via email? We chartered with them last Nov & are looking into booking again but I can't seem to get a response to my inquiries. I tried both the info@ and the direct email of the last person I booked with as well as the online form on their FB page. Hoping the responses aren't being blocked for some reason but everything worked great in Nov.

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Re: CYOA responses? [Re: goforth] #227733
06/10/2020 11:20 AM
06/10/2020 11:20 AM
Joined: Aug 2000
Posts: 82,724
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,724
Central Florida!
Send CaptainJay here on TTOL a private message.


Carol Hill
Re: CYOA responses? [Re: goforth] #227734
06/10/2020 11:21 AM
06/10/2020 11:21 AM
Joined: Oct 2019
Posts: 78
Winter Park, FL
M
MKGrey Online content
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MKGrey  Online Content
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M
Joined: Oct 2019
Posts: 78
Winter Park, FL
Try emailing Sarah in reservations. She can be reached at sarah@cyoacharters.com

Re: CYOA responses? [Re: MKGrey] #227736
06/10/2020 11:25 AM
06/10/2020 11:25 AM
Joined: Oct 2019
Posts: 3
G
goforth Offline OP
Member
goforth  Offline OP
Member
G
Joined: Oct 2019
Posts: 3
I did email Sarah yesterday actually since I hadn't gotten a response through the general email address. She is who I worked with last year. Maybe they are just swamped. I guess I'll give it another day & send Captain Jay a private message here.

Re: CYOA responses? [Re: goforth] #227743
06/10/2020 12:15 PM
06/10/2020 12:15 PM
Joined: Jun 2004
Posts: 60
St. Thomas, USVI
CYOACHARTERBASE Offline
Traveler
CYOACHARTERBASE  Offline
Traveler
Joined: Jun 2004
Posts: 60
St. Thomas, USVI
Hello,

We have responded by email to you several times. Please check your spam folder. Sarah is in the office and available by phone 800-944-2962/ Let the recording play and do not press any buttons and you will be connected to her extension. Sorry you are having troubles.

John Jacob

Last edited by CYOACHARTERBASE; 06/10/2020 12:16 PM.
Re: CYOA responses? [Re: CYOACHARTERBASE] #227746
06/10/2020 12:33 PM
06/10/2020 12:33 PM
Joined: Aug 2000
Posts: 82,724
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,724
Central Florida!
Thanks for the reply! You guys are on the ball! clapping


Carol Hill
Re: CYOA responses? [Re: goforth] #227760
06/10/2020 01:37 PM
06/10/2020 01:37 PM
Joined: Oct 2019
Posts: 3
G
goforth Offline OP
Member
goforth  Offline OP
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G
Joined: Oct 2019
Posts: 3
Thanks all! Although nothing in any spam or junk folders, Sarahs email finally came through & we are in touch. Really appreciate your help!


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