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Re: Verizon Wireless Issues in San Juan?
[Re: sail2wind]
#26666
05/01/2014 02:00 PM
05/01/2014 02:00 PM
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Joined: Apr 2002
Posts: 3,455 Virginia wishing STJ
TomB
Traveler
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Traveler
Joined: Apr 2002
Posts: 3,455
Virginia wishing STJ
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sail2wind you are correct - the VI is not Verizon friendly... at this time
Ok I could have this wrong, but I think they may be feeling growing pains.
The government run Puerto Rico Telephone Service was sold to GTE many moons ago
Not sure how Verzion Wireless / GTE relationship worked, but into 2005 Verizon sold to a Dom Rep/Mexico corporation that is known on island as CLARO.
However Verizon and CLARO must have had an agreement, so your Verizon was still local in PR and life was good for the everyday traveler. Recently, (end of 2013) Verizon decided it wanted to have a full presence back on the island, and was or has procured a small provider in PR called Open Mobile. The target was to bring the new Verizon on line in the April timeframe.
So what the guest may be encountering is that buy out did happen and now CLARO will tack on Roaming Charges to Verizon customers as Verizon rebuilds or expands the much smaller Open Mobile network on the island.
The wedding party MAY (emphasize MAY) be experiencing this transition.
Last edited by TomB; 05/01/2014 02:00 PM.
“Every time I open a bottle of wine, it is an amazing trip somewhere!” José Andrés
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Re: Verizon Wireless Issues in San Juan?
[Re: TomB]
#26667
05/01/2014 03:07 PM
05/01/2014 03:07 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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Tom--thanks for the additional info. I know Verizon used to be non-roaming on PR, but sounds like things are a changin'.
Carol Hill
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Re: Verizon Wireless Issues in San Juan?
[Re: Carol_Hill]
#26668
05/01/2014 10:34 PM
05/01/2014 10:34 PM
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Joined: Apr 2002
Posts: 3,455 Virginia wishing STJ
TomB
Traveler
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Traveler
Joined: Apr 2002
Posts: 3,455
Virginia wishing STJ
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One should still not be charged for roam in PR. There advertisement says PR is in network If you get billed for roaming charges while on PR you are a short customer service call away from it being fixed.
In St John we lock on to the BVI towers and have been charged for roaming. When we get back, I call AT&T and they say "No Problem Mon" and eliminate the charge.
Hope it works out for them.
“Every time I open a bottle of wine, it is an amazing trip somewhere!” José Andrés
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Re: Verizon Wireless Issues in San Juan?
[Re: amurphy08]
#26673
06/10/2014 02:02 PM
06/10/2014 02:02 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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What about Sprint? We're going to have a long layover in SJU on the way back from St. Maarten at the end of this month. Wondering how Sprint service is there.
Carol Hill
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Re: Verizon Wireless Issues in San Juan?
[Re: amurphy08]
#26675
06/14/2014 10:24 AM
06/14/2014 10:24 AM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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I thought you have to pay for the wifi at the airport? We're going to be there for like 3 hours...
Carol Hill
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Re: Verizon Wireless Issues in San Juan?
[Re: irina]
#26677
06/16/2014 06:18 PM
06/16/2014 06:18 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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Nope, no Admiral's Club membership. Are you saying it's only $25 for a single day membership??
Carol Hill
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Re: Verizon Wireless Issues in San Juan?
[Re: amurphy08]
#26681
06/17/2014 06:33 PM
06/17/2014 06:33 PM
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Joined: Dec 2005
Posts: 10,213 GJ, CO S/V Long Overdue
sail2wind
Traveler
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Traveler
Joined: Dec 2005
Posts: 10,213
GJ, CO S/V Long Overdue
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Carol, 2 options, $50 pass pp for one day or a $100 a month for a family. So if you use it round trip, its a bargain. Free drinks, munchies, high speed internet, showers, nice comfortable chairs, quiet and always somewhere to sit without rubbing elbows, totally worth it.Any time we have more then a 2 hours layover we use the Admirals Club.
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Re: Verizon Wireless Issues in San Juan?
[Re: sail2wind]
#26683
06/20/2014 04:50 PM
06/20/2014 04:50 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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We're only going to be there for about 3 hours in the evening, on the way home from a trip. $100 is too steep for that, for me..
Carol Hill
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Re: Verizon Wireless Issues in San Juan?
[Re: sail2wind]
#26685
06/20/2014 08:02 PM
06/20/2014 08:02 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,022
Central Florida!
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As I said, it's not round trip, just return. Our trip down, we had a 45 minute connection.
Carol Hill
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