Exotic Travelers Club/Karisma-Cancun

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Exotic Travelers Club/Karisma-Cancun #307316 10/18/2023 08:19 PM 10/18/2023 08:19 PM
Joined: Oct 2019 Posts: 3 H harold OP Member
harold OP Member H Joined: Oct 2019 Posts: 3	Is anybody a member of the Exotic Travelers Club who operate the Karisma resorts in Cancun? I have been a member for 10 yrs and have been unable to log into my membership page to check on my existing reservations. When you call, no body answers for 10 minutes, you listen to their ridiculous recording, someone finally answers, pretends to try to help you, says they will transfer you to someone in 'membership' and the call promptly gets dropped. It has been doing this for the past 2 months. Really not sure what to do. VERY FRUSTRATING Appreciate any advice or if anyone has had similar problems thanks

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Re: Exotic Travelers Club/Karisma-Cancun [Re: harold] #307335 10/19/2023 09:05 AM 10/19/2023 09:05 AM
Joined: Jan 2005 Posts: 1,435 Finger Lake Region crmoores Traveler
crmoores Traveler Joined: Jan 2005 Posts: 1,435 Finger Lake Region	Hi Harold, We are not members, just wanted to suggest also posing this question/issue on the TripAdvisor Cancun forum as that forum is sooo much more active than this is. And are you a member of the “Exploring Exotic Travel Club (EETC)” on Facebook? That looks like a helpful forum for owners with questions/complaints? Last edited by crmoores; 10/19/2023 09:07 AM. Reason: Typos "Travel changes you. As you move through this life and this world you change things slightly, you leave marks behind, however small. And in return, life — and travel — leaves marks on you.” -Anthony Bourdain

Re: Exotic Travelers Club/Karisma-Cancun [Re: harold] #308839 11/14/2023 12:40 PM 11/14/2023 12:40 PM
Joined: Apr 2022 Posts: 14 BAKERSFIELD L Lucid Traveler
Lucid Traveler L Joined: Apr 2022 Posts: 14 BAKERSFIELD	Sounds super frustrating! Haven't been a member, but maybe try emailing them or reaching out on social media for a quicker response.

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