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Another AA April #1596 JFK Change
#37019
01/29/2015 04:30 PM
01/29/2015 04:30 PM
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Joined: Apr 2001
Posts: 14,427 Brookfield, CT.
pat
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I just received an update from AA that our April reservation has been changed.
In checking it out I noted that instead of our 4/18 JFK 7am departure, we now leave at 9:25 and arrive in St. Maarten at 1:30ish, considerably later than we had hoped, but it is what it is.
It's still a n/s flight which is the good news, along with the fact we get to sleep a little later before heading to the airport. The equipment has been changed from a 757 to a 767-300 which means the seating has also changed. If you aren't typically in the habit of doing so, and if changes in seating would matter to you, you might want to check your itinerary jic. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Another AA April #1596 JFK
[Re: LONGISLANDSHARON]
#37022
01/29/2015 06:54 PM
01/29/2015 06:54 PM
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Joined: Feb 2008
Posts: 588 Las Vegas, NV, USA
Ellen777
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They changed our April 17/18 flight too Pat, changed our seats outbound and on the return on May 2, they had us sitting on opposite walls! :-( I called them and got it fixed as I could not do it on line, all the seats were blocked out. Ellen
Life's a beach
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Re: Another AA April #1596 JFK
[Re: Unstoppable]
#37028
09/14/2015 09:32 AM
09/14/2015 09:32 AM
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Joined: Aug 2000
Posts: 81,018 Central Florida!
Carol_Hill
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I presume you mean "no longer non-stop", not "no longer direct", as "direct" means that the plane stops, but you don't have to change planes to get to your destination. Non stop means that the flight doesn't stop.
Regardless, see what your options are on other airlines, at what price, and see if perhaps there is a nonstop on AA a day or so either way of your original flight. Because there was a 'significant' change in your itinerary, you can call them and cancel your flight all together and get ALL your money back. However, your options on other airlines may involve a lot more money than your original flight. So, you may want to see about changing your dates slightly. But AA will NOT pay for your extra hotel nights, no. AA would prefer to keep your money and switch you to a different date, if necessary, so they will be slightly flexible with you. Best wishes..
Carol Hill
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Re: Another AA April #1596 JFK
[Re: Unstoppable]
#37029
09/14/2015 09:43 AM
09/14/2015 09:43 AM
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Joined: May 2012
Posts: 659 Burlington, Ontario, Canada
JohnandBev
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Unstoppable said: We just received a notice that my January 29th flight from JFK to SXM is no longer direct. We are seniors and no longer book indirect flights. What do we do now? Just looked at google flights - for Jan 29, both Jet Blue and Delta have non stop flights from JFK I would follow Carol's advice and check out the non stop options J&B
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Re: Another AA April #1596 JFK
[Re: Carol_Hill]
#37030
09/14/2015 10:21 AM
09/14/2015 10:21 AM
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Joined: Apr 2001
Posts: 14,427 Brookfield, CT.
pat
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Carol,
I've always taken the full refund when this has happened to us but we are among the early bookers so it's not usually that big a deal and we do usually have plenty of time to rebook before the prices start escalating.
I recently read somewhere - possibly here? - that someone was able to get AA to put them on another non-AA flight when their flight was cancelled. Do you know anything about this? Or is it only the case when your trip is in progress and a later leg is cancelled which I think they HAVE to do if such a flight is available.
And btw, I just checked the late November Saturday post Thanksgiving flight to SXM I was originally booked on before they cancelled it, and it still has NOT been returned to the flight schedule. I had assumed they would ultimately return it for the high season but not so far, and I keep wondering if our April flight will hold. I really do prefer AA over JB, at least going to the island, so I'm hoping it holds and doesn't get cancelled. With Easter being so very early next year I'm thinking anything's possible with them given the way they've been changing things up over the past few years. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Another AA April #1596 JFK
[Re: pat]
#37031
09/14/2015 10:35 AM
09/14/2015 10:35 AM
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Joined: Aug 2000
Posts: 81,018 Central Florida!
Carol_Hill
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Pat--I can't remember what thread it was on now, but one person did post that they were able to get one airline to put them on another airline. However, they are NOT required to do that at all, according to the contract of carriage. I don't think that particular case involved AA, but the principle is the same--an airline is absolutely NOT required to put you on another airline IF they cancel a flight all together, unless it is literally a last minute thing, and possibly not even then.
Carol Hill
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Re: Another AA April #1596 JFK
[Re: plequerre]
#37034
09/16/2015 09:08 PM
09/16/2015 09:08 PM
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Joined: Aug 2003
Posts: 276 Lake Orion, MI
gomer36
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Plequerre...if you don't mind a few hours on the road, a friend of mine just book SXM in February out of Buffalo for $385.00.
"We are tied to the ocean. And when we go back to the sea, whether it is to sail or to watch - we are going back from whence we came." ~ John F. Kennedy
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Re: Another AA April #1596 JFK
[Re: Marshalls1963]
#37039
09/18/2015 12:19 PM
09/18/2015 12:19 PM
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Joined: Apr 2001
Posts: 14,427 Brookfield, CT.
pat
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Marshalls1963 said: My Jan 16th flight on American was changed from non stop to a stop in Charlotte. So frustrating when you book in advance and this happens. What's so annoying is we got a great price and if we switch we'll have to pay a nice chunk more. ): Marshalls, I'm slightly confused about your post since, in checking my own AA flights for April I also checked your January date. The AA website is still showing the normal non/stop flight, #1596, on that day departing JFK n/s into SXM. If you booked the n/s flight, call them and ask to be put back on it. There should be no charge if they arbitrarily rebooked you on a connecting flight without your consent. Or am I missing regarding your post? <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Another AA April #1596 JFK
[Re: pat]
#37041
09/19/2015 08:26 AM
09/19/2015 08:26 AM
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Joined: Dec 2004
Posts: 4,966 Massachusetts
boucharda
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Posts: 4,966
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Pat...On the AA website I see what you are seeing... 4/18/2016 AA 1596 07:10 AM JFK 11:11 AM SXM $301 I even entered data to get me to seat selection and there are a decent number of seats remaining..(mostly in preferred seats but also some in the back of the plane) Weird situation....
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Re: Another AA April #1596 JFK
[Re: boucharda]
#37042
09/19/2015 08:49 AM
09/19/2015 08:49 AM
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Joined: Aug 2000
Posts: 81,018 Central Florida!
Carol_Hill
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boucharda--you have the totally wrong date for Marshalls, who was talking about January 16, but I just checked AA's website myself and 1596 is there nonstop on January 16.
Carol Hill
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Re: Another AA April #1596 JFK
[Re: Carol_Hill]
#37043
09/19/2015 09:05 AM
09/19/2015 09:05 AM
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Joined: Apr 2001
Posts: 14,427 Brookfield, CT.
pat
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Carol,
I think the problem with Boucharda's response is that MY original post was referencing 1596 in April 2015 which they may not have picked up on.
The other posters problem is for January 2016. But the fact still remains, as far as I can see, AA#1596 does still exist and flies out of JFK on January 16, 2016 according to the AA schedule. If they were all booked on that flight originally and were moved to different significantly different flights both in time and number of stops, AA should move them back at no charge to them AS LONG AS THERE ARE SEATS AVAILABLE. At least, that's what they e always done with us when these changes have happened.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Another AA April #1596 JFK
[Re: boucharda]
#37045
09/19/2015 09:31 AM
09/19/2015 09:31 AM
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Joined: Apr 2001
Posts: 14,427 Brookfield, CT.
pat
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Boucharda,
My original post that started this thread was made in January, 2015 and was referring to our April 2015 trip, and NOT April 2016. But you are correct in that the January 16, 2016 flight Marshalls is referencing is still on the AA January 16, 2016 flight schedule.(Our April 2016 dates are totally different and are still good - please, AA, don't change them again this year!!)
I hope these six people contact AA directly and are able to get this straightened out to their satisfaction. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Another AA April #1596 JFK
[Re: Marshalls1963]
#37047
09/20/2015 08:30 AM
09/20/2015 08:30 AM
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Joined: Dec 2004
Posts: 4,966 Massachusetts
boucharda
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Sounds like what used to happen to me with JB...I would see a flight one day and when I went back a few days later it didn't exist anymore...but...when I went on a different computer it was back again. I also checked ITA software and it is there as well American Airlines Inc. flight 1596 Dep New York Jan 16 7:10 am Arr St Maarten Jan 16 12:22 pm Duration 4h 12m Cabin Economy (V) Aircraft Boeing 757
Last edited by boucharda; 09/20/2015 08:39 AM.
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Re: Another AA April #1596 JFK
[Re: Marshalls1963]
#37049
09/20/2015 08:57 AM
09/20/2015 08:57 AM
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Joined: Dec 2004
Posts: 4,966 Massachusetts
boucharda
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I did that ITA search 10 minutes ago and chose N/S only...and it was the only flight that came up but it did come up (as posted in the quote)
I can't believe cache issues with AA would affect ITA also..AND...I repeated the request a couple of times and still got the flight to show...so not a cache issue
Must be something you are imputing that is changing or diverting the search somehow....(of course that doesn't change the fact that AA says it was actually cancelled <img src="http://www.traveltalkonline.com/forums/images/graemlins/Yikes.gif" alt="" />)
Maybe it's a phantom flight placed there with the express purpose of getting travelers to book it and then later change them to the connecting flights that really do exist....hmmmmm.....
Last edited by boucharda; 09/20/2015 09:01 AM.
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Re: Another AA April #1596 JFK
[Re: lizzied2003]
#37056
12/11/2015 08:15 AM
12/11/2015 08:15 AM
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Joined: Dec 2004
Posts: 4,966 Massachusetts
boucharda
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In the future if JB is an option I would second (or third) that suggestion.
Last edited by boucharda; 12/11/2015 08:16 AM.
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Re: Another AA April #1596 JFK Change
[Re: pat]
#37057
12/11/2015 10:18 AM
12/11/2015 10:18 AM
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Joined: Aug 2000
Posts: 81,018 Central Florida!
Carol_Hill
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This thread was about a reservation for April 2015, and somehow keeps getting brought up to the top. Will close it now, to prevent further confusion. If people have issues with future AA flights being rescheduled, please start a new thread.
Carol Hill
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