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Re: US Airways flight change
[Re: cruzer]
#46678
03/19/2015 08:17 PM
03/19/2015 08:17 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Posts: 83,022
Central Florida!
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Agreed, a one hour connection in Charlotte on the return will almost guarantee you will miss the connection. Call US Air and get a different routing or cancel and get all your money back.
Carol Hill
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Re: US Airways flight change
[Re: wilsonck]
#46683
03/20/2015 11:32 AM
03/20/2015 11:32 AM
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Joined: Jul 2006
Posts: 13,436 Peaceful Eastern North Carolin...
GaKaye
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Peaceful Eastern North Carolin...
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wilsonck said: Having a Known Traveler Number does not guarantee you will receive a TSA Pre-Check indicator every time you travel. I have seen people post from time to time that when leaving SXM, their boarding pass had a Pre-Check indicator. I believe in this case, you were not selected for Pre-Check. There are entire threads on other forums about not being selected 100% of the time. Thank you. I keep saying this, but no one seems to believe me. TSA Precheck is random, and for good reason. We were specifically informed at our Global Entry interviews that TSA Precheck was not guaranteed with GE. That said, we've gotten it on every flight since then but one, where I got it and my husband didn't.
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Re: US Airways flight change
[Re: GaKaye]
#46684
03/20/2015 11:57 AM
03/20/2015 11:57 AM
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Joined: Mar 2001
Posts: 17,567 Ohio
ruralcarrier
Traveler
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Posts: 17,567
Ohio
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Somewhat as a side note and the tight schedule mentioned above, I would not attempt to make it in CLT. Even with just carry on bags, it might take 2 hours there.
Having experienced the mess and long wait times in CLT, I flew Delta via ATL this trip. They have a new arrival hall in ATL and many, many kiosk's for people with a US passport. Total time from the time I got into the arrival area till I was to the baggage claim was less than 5 minutes. Way more efficient than what I have experienced in CLT.
J.D.
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Re: US Airways flight change
[Re: ruralcarrier]
#46685
03/20/2015 12:08 PM
03/20/2015 12:08 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
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Traveler
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Posts: 83,022
Central Florida!
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They have that system in Miami also, and while other people recently have reported long wait times in Miami, which I don't understand, it was VERY quick for us in Miami at New Year's for the immigration portion.
Carol Hill
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Re: US Airways flight change
[Re: Carol_Hill]
#46686
03/20/2015 12:12 PM
03/20/2015 12:12 PM
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Joined: Mar 2001
Posts: 17,567 Ohio
ruralcarrier
Traveler
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Traveler
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Posts: 17,567
Ohio
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It was really slick and quick. I waited probably 15 min. on luggage and there were several flights arriving around the same time as there were several carousels of bags coming up. Not saying this system won't have glitches but it beats the heck out of my last several experiences in CLT.
J.D.
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Re: US Airways flight change
[Re: SXMScubaman]
#46688
03/20/2015 03:52 PM
03/20/2015 03:52 PM
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Joined: Mar 2001
Posts: 17,567 Ohio
ruralcarrier
Traveler
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Traveler
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Posts: 17,567
Ohio
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Good luck. Once you get off the plane, First Class means nothing.
J.D.
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Re: US Airways flight change
[Re: ruralcarrier]
#46690
03/20/2015 05:03 PM
03/20/2015 05:03 PM
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Joined: Jul 2006
Posts: 13,436 Peaceful Eastern North Carolin...
GaKaye
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ruralcarrier said: Good luck. Once you get off the plane, First Class means nothing. But you're first off the plane, and your luggage is usually tagged priority and comes off first. No guarantees, but it sometimes does help.
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Re: US Airways flight change
[Re: GaKaye]
#46693
03/21/2015 09:38 AM
03/21/2015 09:38 AM
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Joined: Apr 2001
Posts: 14,655 Brookfield, CT.
pat
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I don't know, Georgia - they do tag the bags with the neon colored stickers and it always seems that three of our four are the first ones off but that fourth bag........OMGoodness. I think they often hide that last one so that it will be the last one onto the carousel. <img src="http://www.traveltalkonline.com/forums/images/graemlins/jester.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/jester.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: US Airways flight change
[Re: greg1]
#46694
03/21/2015 09:47 AM
03/21/2015 09:47 AM
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Joined: Apr 2001
Posts: 14,655 Brookfield, CT.
pat
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Posts: 14,655
Brookfield, CT.
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Greg,
It's sounding like the agent you spoke with is missing the fact you have to clear immigration. Is it worth one more try with reemphasizing the tight connection time and needing to clear through C&I? Even with carryon, as a group of eight I'd be concerned given their track record.
For what it's worth, my experience, though only with AA and not USAir, has been they generally won't change the actual ticket destination point, but usually when they mess up, they bend over backwards to accommodate you in every other way if they can. Good luck and I truly hope it works out for you and your family. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: US Airways flight change
[Re: greg1]
#46695
03/21/2015 09:54 AM
03/21/2015 09:54 AM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
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Posts: 83,022
Central Florida!
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As Pat says, obviously the person you spoke to on the phone was totally missing the fact that you have to clear immigration and customs. Kind of scary, that! BUT, now why would they supposedly be giving you vouchers of $275 per person, times 8 people??? For what reason?? I guess that's what they have determined is going to be your cost to overnight when you miss the connection?? <img src="http://www.traveltalkonline.com/forums/images/graemlins/Laugh.gif" alt="" /> Finding alternate arrangements for 8 people is tough, yes. My suggestion is that you call them back, ask to speak to a supervisor and be prepared to split up your group. Otherwise, be prepared for an extremely stressful trip home, and a very large probability you will miss your connection.
Carol Hill
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Re: US Airways flight change
[Re: Carol_Hill]
#46696
03/21/2015 10:05 AM
03/21/2015 10:05 AM
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Joined: Mar 2008
Posts: 8,530 Ya never know...
HillsideView
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Ya never know...
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I would subtract 10 minutes from your potential connection time. My experiences in CLT with USscare is that the aircraft doors are closed 10 minutes prior to scheduled departure and they aren't going to open them for anyone,even though they have been notified you are on your way.
My foot fits right into my shoe and my shoe will fit right into your...
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Re: US Airways flight change
[Re: greg1]
#46699
03/21/2015 01:52 PM
03/21/2015 01:52 PM
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Joined: Mar 2001
Posts: 17,567 Ohio
ruralcarrier
Traveler
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Posts: 17,567
Ohio
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Good luck. I am not trying to discourage you and I do hope it all works out but Customs and Immigration in CLT has not been good as of the last few years.
I don't know if it is just a staffing issue or what but my last 3 experiences in CLT were not good. The gentleman in the customs department in CLT is correct IF there are not any other international flights arriving around the same time. If there are 3 or more international flights arriving with yours, FORGET IT.
My personal experience has been to sit on the plane for 20-30 minutes because the immigration hall is so full there is no place for people to go. Once we got into the area then it was around an hour or more to clear and get to the luggage area.
Perhaps I missed it but what day of the week and when are you traveling?
With a group of 8, there is a reasonable chance someone will get pulled for a random check.
At this point, I would relax, take a deep breath and look at hotel options. If they indeed are giving you EACH a $275 voucher, I would find out if that is only good for travel on USAir or if you can in fact use it for a hotel.
If there are no other flight options, then there are no other flight options on USAir. Any chance you can get a full refund and book another airline?
Sadly, USAir and CLT used to be a good combination but my last several experiences have not been good.
J.D.
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Re: US Airways flight change
[Re: greg1]
#46700
03/21/2015 02:07 PM
03/21/2015 02:07 PM
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Joined: Aug 2000
Posts: 83,022 Central Florida!
Carol_Hill
Traveler
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Traveler
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Posts: 83,022
Central Florida!
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I doubt it is an option, but did you look about what price you can get for airplane tickets on another airline? If you can find something else you can live with, I might look at that.
But again, are you supposed to get vouchers of $275 per PERSON ? I still don't understand why they are giving that..
Carol Hill
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Re: US Airways flight change
[Re: greg1]
#46702
03/21/2015 02:48 PM
03/21/2015 02:48 PM
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Joined: Mar 2001
Posts: 17,567 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,567
Ohio
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When are you traveling and from where?
J.D.
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Re: US Airways flight change
[Re: greg1]
#46705
03/21/2015 05:35 PM
03/21/2015 05:35 PM
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Joined: Mar 2007
Posts: 1,313 Granville, MA
PreK176
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Just so you know, we also traveled through CLT to BDL. The flight left SXM late, had to go to Puerto Rico for fuel- Really?!?! So of course we did not make our connection in CLT. Most of our flights have left SXM late. Take the time you are given for your flight and subtract boarding time half an hour prior. That is the time you have to get from the gate, collect your luggage, go through immigration, recheck your luggage, go through security. If you need a potty break or food, forget it!! We had a tight connection. Flight went to PR, missed connection to Hartford, nothing left except standby. 4 of us, only 2 caught the flight. Had toyed with driving home. Was very miserable for the 2 left behind. Crappy hotel....next day, connection to Boston which was on lock down because of the bombing. US Air does not care. Connections in CLT are always tight. Wish you luck!
[/url]
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Re: US Airways flight change
[Re: sail2wind]
#46708
03/22/2015 08:02 AM
03/22/2015 08:02 AM
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Joined: Feb 2007
Posts: 4,416 Rhode Island
RonDon
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Posts: 4,416
Rhode Island
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sail2wind said: I have literally seen people crying at the gates seconds after they closed the doors. I know rules are rules, but they were standing right at the door, so sad Then I guess we were lucky when our flight in Jamaica was delayed; arrived Miami with practically no window to the next flight and there were 9 of us. Told customs our problem & flight # and they called to hold the flight for us. Maybe they could do that for you?
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Re: US Airways flight change
[Re: greg1]
#46713
03/22/2015 09:07 AM
03/22/2015 09:07 AM
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Joined: Nov 2009
Posts: 3,278 Maryland/DC Metro
BeachKitten
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Maryland/DC Metro
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On every airline?
Chech out the 4:02pm Jet Blue flight out of SXM>SJU>BDL
Last edited by BeachKitten; 03/22/2015 09:15 AM.
"It is good to do nothing all day, and then to rest"
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