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Re: Kenny's
[Re: joedotty]
#96228
05/01/2016 11:59 AM
05/01/2016 11:59 AM
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Joined: Oct 2007
Posts: 232
DarkDiggler
Traveler
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Traveler
Joined: Oct 2007
Posts: 232
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Re: Kenny's
[Re: Kennys]
#96230
05/01/2016 01:06 PM
05/01/2016 01:06 PM
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Joined: Apr 2001
Posts: 14,654 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,654
Brookfield, CT.
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Kennys said: Thanks for the kind words and actually my Wife Shirley found it because I'm right now in Toronto with our Son visiting our Daughter . Which just goes to show you, the entire family is great to do business with! Truly hope you enjoy your time with the kids, Lesley, and we know you will..... <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Kenny's
[Re: GaKaye]
#96243
05/05/2016 12:11 PM
05/05/2016 12:11 PM
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Joined: Aug 2011
Posts: 415 Quebec, Canada
extreme
Traveler
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Traveler
Joined: Aug 2011
Posts: 415
Quebec, Canada
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Hi ! How are the laws different for the liability in France or Netherlands ?
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Re: Kenny's
[Re: GaKaye]
#96244
05/05/2016 12:17 PM
05/05/2016 12:17 PM
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Joined: Dec 2005
Posts: 2,081 Clearwater, FL
Biturbo
Traveler
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Traveler
Joined: Dec 2005
Posts: 2,081
Clearwater, FL
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GaKaye said: your credit card will likely cover any damage to the vehicle (check to make sure, but most do). We had a situation after our last trip. After we were home for two days, we received an emailed photo with a picture of a dented underside of a front bumper. We would have known if we had put this dent there, and would have been upfront and honest about it. Most likely someone backed into the car - it could have happened before, during, or after our rental. We were offended that the email insinuated that we tried to deny any responsibility, and replied accordingly. We had been long time customers. The unbelievable response we received "I'm glad you will longer be my customer". I have no idea if my credit card would have covered it, since I don't know where the responsibility lies.
I'm going where the weather suits my clothes.
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Re: Kenny's
[Re: Biturbo]
#96246
05/05/2016 05:08 PM
05/05/2016 05:08 PM
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Joined: Apr 2001
Posts: 14,654 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,654
Brookfield, CT.
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Biturbo said:GaKaye said: your credit card will likely cover any damage to the vehicle (check to make sure, but most do). We had a situation after our last trip. After we were home for two days, we received an emailed photo with a picture of a dented underside of a front bumper. We would have known if we had put this dent there, and would have been upfront and honest about it. Most likely someone backed into the car - it could have happened before, during, or after our rental. We were offended that the email insinuated that we tried to deny any responsibility, and replied accordingly. We had been long time customers. The unbelievable response we received "I'm glad you will longer be my customer". I have no idea if my credit card would have covered it, since I don't know where the responsibility lies. Biturbo, Was this a rental through Kennys or through another agency. Read your post and the one after it and I'm uncertain who this happened with. TY in advance for your follow-up.....
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Kenny's
[Re: GaKaye]
#96247
05/05/2016 05:18 PM
05/05/2016 05:18 PM
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Joined: May 2012
Posts: 680 Burlington, Ontario, Canada
JohnandBev
Traveler
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Traveler
Joined: May 2012
Posts: 680
Burlington, Ontario, Canada
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Interesting comment from GaKaye I always wondered why the liability charges were different co to co on the island, wondered if it was the deductible or? However from a friend found out in Europe - EU - third party liability is madatory for the car owner, whether it's for personal use or rental. So assuming St Martin and St Maarten are part of France and The Netherlands, then the liability insurance is already included in your rental cost. The exception is the liability does not cover yourself or passengers in the car. So for me next time, the question re liability is to find out what it covers. Plus for personal or passenger liability that could already be covered by your personal travel ins policy Also means for islands not part of the EU, the above would not necessarily be true. Anyway interesting topic J&B
Last edited by JohnandBev; 05/05/2016 09:17 PM.
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Re: Kenny's
[Re: pat]
#96248
05/05/2016 05:27 PM
05/05/2016 05:27 PM
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Joined: Dec 2005
Posts: 2,081 Clearwater, FL
Biturbo
Traveler
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Traveler
Joined: Dec 2005
Posts: 2,081
Clearwater, FL
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Pat, I hesitate to say who it is because many on here enjoy this agency, and I hope they continue to do so. We assumed that we would continue to do so also. In fact, I hesitated to post this - not to hijack the thread. There are other choices - AAA always gets good reviews. I will PM you if you would like.
I'm going where the weather suits my clothes.
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Re: Kenny's
[Re: JimCandD]
#96253
05/06/2016 09:48 PM
05/06/2016 09:48 PM
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Joined: Jan 2007
Posts: 1,614 originally Long Island, NY/now...
irish1223
Traveler
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Traveler
Joined: Jan 2007
Posts: 1,614
originally Long Island, NY/now...
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We had a small fender bender when someone backed into us in the airport parking lot in December 2014. Our Capital One card covered the whole thing.
Robin & Ed
One’s destination is never a place, but a new way of seeing things. - Henry Miller
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Re: Kenny's
[Re: JimCandD]
#96256
05/07/2016 11:08 AM
05/07/2016 11:08 AM
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Joined: Dec 2005
Posts: 2,081 Clearwater, FL
Biturbo
Traveler
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Traveler
Joined: Dec 2005
Posts: 2,081
Clearwater, FL
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We use the same Cap 1 credit card. I will definitely check with them before we rent again. We were both upset about being accused of doing something we didn't do, and our reaction wasn't to call Cap 1, but to honestly explain our side of it.
I'm going where the weather suits my clothes.
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Re: Kenny's
[Re: Biturbo]
#96257
05/07/2016 11:23 AM
05/07/2016 11:23 AM
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Joined: Mar 2007
Posts: 539 Sugar Land, Tx
IslandBoi
Traveler
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Traveler
Joined: Mar 2007
Posts: 539
Sugar Land, Tx
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Biturbo said:...I hesitate to say who it is because many on here enjoy this agency... personally I think talking about the good and BAD is what makes these forums useful...as long as your being honest about your experience, don't know why you'd be concerned about hurting anyone's feelings 😷
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Re: Kenny's
[Re: Biturbo]
#96258
05/09/2016 01:21 PM
05/09/2016 01:21 PM
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Joined: Apr 2003
Posts: 503 Toronto, Ontario, Canada
Toronto_Frank
Traveler
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Traveler
Joined: Apr 2003
Posts: 503
Toronto, Ontario, Canada
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Biturbo said: Pat, I hesitate to say who it is because many on here enjoy this agency, and I hope they continue to do so. We assumed that we would continue to do so also. In fact, I hesitated to post this - not to hijack the thread. There are other choices - AAA always gets good reviews. I will PM you if you would like. The problem I see is that since this thread is about Kenny's some will assume it was an issue with them so at least make it clear if it one someone else.
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