Again, I don't have the mobile ap and I appreciate my GE membership but I have it on pretty good authority the mobil ap is usually faster at JFK than using GE. Maybe there aren't enough kiosks in relationship to the number of international arrivals often all seemingly landing in bunches, or perhaps it depends on the arrival days and times but we do sometimes have lines of people waiting for a free kiosk in T5. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />