Gettinbye, it sounds to me like you have verification that your rental is for 24 hours. Our mistake was that we just assumed it would be, then on return the next day we were that told it was not. Are Dean and ARH the same rental place? I don't have my receipt to see the name. We will be more specific in the future and not assume it's 24 hours.
The most upsetting part of it all was that the woman insisted that she told us this fact when we returned from Cow Wreck the first afternoon. We didn't even see her that late in the day. Maybe she confused us with somebody else.