Forums39
Topics38,657
Posts312,481
Members26,568
|
Most Online2,218 Jan 21st, 2020
|
|
21 registered members (Billtjw, Zanshin, Tom, KC2SXM, deputydog1157, lcote, jmbcomms, BenP, SeeDiver, JerseyPal, George1234, BillR, SXMBND, 8 invisible),
1,006
guests, and 103
spiders. |
Key:
Admin,
Global Mod,
Mod
|
|
|
Re: Jetblue points
[Re: timnboston]
#209811
11/24/2019 07:33 PM
11/24/2019 07:33 PM
|
Joined: Apr 2001
Posts: 14,648 Brookfield, CT.
pat
Traveler
|
Traveler
Joined: Apr 2001
Posts: 14,648
Brookfield, CT.
|
Tim,
Not sure if Im getting the full gist of your JB problem but if I’m understanding you correctly, I would call back and explain the situation slowly and clearly once again, and if the CSR who takes your call can’t make it right I would then ask to speak with a supervisor.
If you were booked on a flight and selected seats as part if your transaction, unless the equipment was changed and/or the flight was totally cancelled, once you were booked there should NOThave been changes made. And if you actually bought JB points in a cash transaction I would think they have an absolute responsibility to get you back on your original flight.
Again, that’s IF I’m understanding what has happened with your reservation.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
|
|
|
|