We are experiencing the exact same thing for a flight to Rome on May 5. When I look at my itinerary on the AA app, I see my flight from Columbus To JFK and then the return flights from Rome later in May. The flight from NY to Rome isn’t even listed in the itinerary. Can’t cancel yet because they say it’s not cancelled.

Last edited by CMHToddandTony; 03/19/2020 07:48 PM.