With COVID, do we have nothing better to do than to rehash liability insurance on car rentals, which we aren't even going to rent this year?

My take on this is simple. Ask for an all-in price quote which includes rental charges, collision (if your credit card doesn't cover it), and liability. Leslie is an honest man, and I respect his business model. That doesn't mean that I will choose to rent a car from him on my next visit, but I respect his honesty. If we could all get similar honesty from other agencies, and if the all-in prices were similar, then it would all come down to service. Leslie might have the win there.