Sorry, but I completely disagree with your comment about the mom and pop agencies charging twice as much. We've been renting from Alain Arnell at Triple AAA for many years now, and are still paying the same rate that we paid the very first year that we rented from him. I don't advertise that rate because I know it's better than his usual rate, as he's thanking me for my continued business and for the number of folks that I've referred to him. We had a battery go dead once, and he came out immediately and replaced the battery with a new one. I'm glad you're happy with your "national" agency, but your comments about the local guys aren't necessarily accurate.