Just flew out of JFK on Delta. We did not have to check bags, but could not get our boarding passes because they had to check our papers. It didn’t matter, bags or not, you had to get in that line as if you were checking bags. It was a mess, 90 minutes to be told we were in the wrong line! We had been told by two delta reps to go where we did. Had sent my husband out to explore as we saw people ahead that had mentioned going to SXM leave the line. He went to and found where we were “supposed” to be, but someone there said we won’t make it as they close check in an hour before the flight!!!! So they sent us both to the Santo Domingo line! We made it by 5 minutes! One hand doesn’t know what the other is doing, there really should be another check in for those without bags. And people should weigh their bags prior! The agents shouldn’t allow lines to be held up while people moving belongs around!!! Wish they had scales before you even get in line. It would really help speed up everything!