Thanks for this forum - I just spent a frustrating session trying to find a way to enter my negative COVID results into the application (without success, of course) and remembered having seen this thread title I made the mistake of sending my question to the official 'bvigateway@bviaa.com' address and expect that it won't be answered, just like my previous 2 e-mails over the past 2 days. I'll wait a bit and then use the address above for Lynette Harrigan in the hopes of getting a response. I'm a bit of a luddite despite working in IT and don't have a facebook account or Whatsapp.