Well, yes there is cell service thru verizon, just roaming, unless they have subscribe to an international plan... There is also wifi calling if they have set it up and they have decent wifi.... We have it where we are, so.............. so Fake news yes, because they are not doing correctly... have them do it correctly and it will work like a charm.

Have both made and received calls, with wifi, so tell them to do it correctly and it will work without a problem.