I do. I have emailed both "support" mailboxes. I actually had sent one last night to the BVI email at 1030pm and got a reply within 5 minutes. And subsequent approval of 2 additional applications, but as I mentioned the 3rd member of that family has a different last name and I'd bet that's causing an issue. In any case, I emailed again about an hour ago. Sent to USVI email as well. No reply at all as of yet.

Dolphin Water Taxi is going to give a hand as well.

Any thoughts on who else to contact?