I was run off the road by an oncoming SUV and hit a pothole and blew both passenger side tires. Hertz charged me $270 to replace the tires which were nearly bald. That's an issue for my credit card company. BUT, after we got home I found a charge of $10 on my credit card for gas. This was after the guy said the gas tank was full when I returned the car and believe me; it was. They also gave me a quote for next Jan that is 2 times higher than this year!