As noted in previously, we were forced to cancel our trip in January due to the Captain (me) testing positive for covid. We had purchased World Nomads covid insurance and filed a claim on January 6, 2022.
Trip Mate is the claims negotiator for World Nomads.

Since I was able to get a refund from Jet Blue, the only claims I have filed are for the charter and fishing license.
Neither of which were refundable.
After months of emails and a few phone conversations with Trip Mate we are making progress.... sort of.

In order for Trip Mate to pay on a claim, they need to see:
1. the original contract/,
2. proof of all payments, and
3. proof of cancelation w/o any refund.
Which I supplied to them.

Since the charter contract was in my name, and all payments to the charter company were made my me, I have been trying to get the full amount of the charter refunded to me.
Trip Mate saw in the charter contract that there were seven guests listed and is trying to get each of them to file a separate claim. Since only I can fulfill 1-3 above, this is an issue.

This weekend I got an email from Trip Mate stating.... "Great news, we have approved your claim."
They are sending my wife and I separate checks for 1/7 of the charter cost. duh
My check contains an extra $50 for the govt fishing license.

I have responded once again with a call and email stating how completely unacceptable this is.

Will I cash the checks once I receive them...HELL YES !, but this is knot over.


Chuck W.