As I said, I have always had wonderful service at SXM. Your experience at Miami is MILES better than my last. We waited over a half hour for our FIRST wheelchair ride, who took us to a dropping off point, where we waited about 20 minutes for a little shuttle ride, to our SECOND wheelchair ride. Fairly short line for wheelchair only, yes, but definitely over an hour from when they first let people off the plane. Perhaps I can hope that my experience in June will be better.;