My wife and I have stayed at Sapphire 3-4 weeks per year for the last 3 years. We are timeshare owners and have been for over 10 years. And we are very satisfied with the facility and the progress that has been made since Irma. If you are looking for a 4 or 5 star place to stay, Sapphire is not the place for you. However if you are looking for a decent place to stay that is reasonably cared for and maintained and that has a very friendly, helpful staff, Sapphire will work. The pool area and the bar are really nice with very good prices at the bar. We also like Sapphire's proximity to Porto Cupecoy, University Village and the Maho area for ease accessing very good restaurants.
So this is our first hand knowledge of the situation at Sapphire. We are there February/March of each year and were there a couple of months ago for 3 weeks.