Here at Pirate's Bight on our last full day I just watched a charter group hook up the Moorings M5000 "Crispy" in the following manner:

They disconnected the chain hook from the shackle at the bridle, picked up the mooring pendant (after 4 attempts) and fastened the shackle around the pendant below the eye splice. High fives all around after that.

This was right behind us. I paddled over to them and as politely as I could manage asked them if no-one had instructed them how to hook up to a mooring. "We know but we forgot".

I helped them attach dock lines. In the process I removed the shackle which was (barely) hand tight.

As a Moorings owner, my confidence in the process of vetting charter guests is seriously shaken at the moment. I am going to do what I can to share my concerns with base management when I return tomorrow.