I am very sorry for your experience and can understand why you wouldn't want to rent from them again. Disappointing.

I have been renting from them twice a year for perhaps three years now without issue. In November, I had a nearly new car - under 7,000 miles. As Scubaman said, they no longer carry economy models, but my quote for the next-larger model was only $15/week more than the economy quote. I have two rentals booked for this year and still find them to be less expensive than other agencies from whom I get quotes.