Our departure last Sunday was ALMOST flawless. Checked in at JB counter, no line at 12:30 pm. Flew through Customs and Immigration. Hung out upstairs where it was cool before going downstairs to depart at gate 5. Total clusterf$?!k. It was mayhem. So many people waiting to get on buses. Agent told us there wasn’t enough so we waited and waited. Crowds had formed for Gate 4 as our friends had same issue.

It was at least 30 minutes before our group which had been called could actually hand off our boarding passes to go outside. They packed us on 1 bus. Driver repeated we have a long ride so keep moving down. Our plane was farthest down on tarmac . Glad they had a ramp for us to get on plane. We were second to last to get on plane before doors were closed and we were taxiing.

Although we departed 45 min late we arrived in NY fairly close to schedule.