Nina and staff are wonderful. I am sure they were pretty stressed out during the entire time with people yelling at them their entire shifts. They addressed two major problems in the same week, and even being on an island got the replacement equipment, shipped to the island, and installed within five days. For island time, that is HUGE. Look how long the airport has been ''under construction''. Kudos to Royal Islander. sidenote, when we left last week, everything was working. what a difference three days made.