@GeorgeC1- It was United and they were dreadful. I may never ever fly them again. Wouldn't make the call, and she said even if they did they had no flight availability. So we have a year to use the tickets, and will fly JetBlue (my personal favorite anyway). Offers us a great excuse to go down another time.

Thanks everyone. I am scrambling (while trying to look like I'm "working" to my boss. :-)