Thank you for sharing your thoughts with GeorgeC1 – I’ve been reading them with interest.

It’s great to hear that overall you’ve had good experiences. But I want to apologize to Momx3 and trueblue for the service you received in March. It is a busy time for us, but we know that we can do better.

We’re reviewing our processes with our suppliers now and looking at how we can make them more efficient to give you a better experience.

Momx3, I’m glad that you would be willing to give us another chance. You shouldn’t need to be more persistent with us though, and I’ll be working to make sure that next time you don’t have to be.

If anyone would like to discuss this with me further, please do get in touch via private message. I’d love to hear any thoughts or feedback you have for us.

Kind regards,

Rod Johnson
(Provisioning and Beverages Manager, The Moorings)