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jmbcomms
New England (home), St. Maarten (several weeks each year).
Posts: 5,933
Joined: April 2002
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Joined: Mar 2017
Posts: 109
Traveler
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OP
Traveler
Joined: Mar 2017
Posts: 109 |
Made a reservation thru Hertz SXM a couple months ago. Now I found a better rate online. I emailed Hertz sxm asking for a new rate and they haven't gotten back to me. If I book it on Hertz.com will they honor that rate?
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Joined: May 2007
Posts: 1,407 Likes: 28
Traveler
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Traveler
Joined: May 2007
Posts: 1,407 Likes: 28 |
I would cancel your original reservation and then book the better rate.
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Joined: Dec 2004
Posts: 5,185 Likes: 6
Traveler
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Traveler
Joined: Dec 2004
Posts: 5,185 Likes: 6 |
Yep...book the better rate first then cancel the prior one. I do that all the time in the USA
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Joined: Mar 2017
Posts: 109
Traveler
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OP
Traveler
Joined: Mar 2017
Posts: 109 |
I can't call hertz sxm to cancel because I don't have long distance. They are not responding to my emails in sxm. I booked the better rate thru hertz.com but will that rate still include the liability? I know hertzsxm includes it in their rate. I assume it's the same rules right?
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Joined: Mar 2009
Posts: 20,422 Likes: 57
Traveler
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Traveler
Joined: Mar 2009
Posts: 20,422 Likes: 57 |
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Joined: Mar 2017
Posts: 109
Traveler
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OP
Traveler
Joined: Mar 2017
Posts: 109 |
Oh good. Not sure why they are ignoring my emails. When I emailed them to upgrade the car they replied right away. Hmmm
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Joined: Mar 2009
Posts: 20,422 Likes: 57
Traveler
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Traveler
Joined: Mar 2009
Posts: 20,422 Likes: 57 |
Could be an internet problem. Check your spam folder. Sometimes st maarten emails end up there.
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Joined: Mar 2017
Posts: 109
Traveler
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OP
Traveler
Joined: Mar 2017
Posts: 109 |
Nope no spam either....Thanks so much. Hope they honor the new rate with the inculsive liability.
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