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Re: AA Flight Changes--You may be able to cancel NOW
[Re: ruralcarrier]
#225378
04/23/2020 03:27 PM
04/23/2020 03:27 PM
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Joined: May 2008
Posts: 702 Lake Texoma, Texas
cruzer
Traveler
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Traveler
Joined: May 2008
Posts: 702
Lake Texoma, Texas
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Oh, believe me, I'm expecting a battle. Interestingly enough, I have a notice from them (it's Orbitz) giving me credit, with an associated bank transaction number, but less than the amount charged. The transaction never hit my credit card. The person I spoke to yesterday, mentioned something about the "bot response" with regards to my credit. Total BS, of course, but I'm willing to play the game for a while.
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Re: AA Flight Changes--You may be able to cancel NOW
[Re: cruzer]
#225379
04/23/2020 03:38 PM
04/23/2020 03:38 PM
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Joined: Mar 2001
Posts: 17,559 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,559
Ohio
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Orbitz appears to have a "booking fee" equal to 1% of the ticket price before taxes, it that the discrepancy in the amount you are expecting? I have heard of multiple horror stories in dealing with these third party booking sites and personally talked to several people who have experienced them.
J.D.
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Re: AA Flight Changes--You may be able to cancel NOW
[Re: cruzer]
#225381
04/23/2020 03:59 PM
04/23/2020 03:59 PM
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Joined: Mar 2001
Posts: 17,559 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,559
Ohio
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Ok, I was only looking at the fees for booking air. I am not a big fan of third party booking sites and would ONLY use them if it was a tremendous difference in price. I know CheapOair has something like a $50 refund fee IF you can get a refund.
J.D.
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Re: AA Flight Changes--You may be able to cancel NOW
[Re: cruzer]
#225388
04/23/2020 08:27 PM
04/23/2020 08:27 PM
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Joined: Mar 2009
Posts: 18,880 Auburn, WA
SXMScubaman
Traveler
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Traveler
Joined: Mar 2009
Posts: 18,880
Auburn, WA
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So, AA rejected my request for a refund, apparently because I cancelled the trip prior to them cancelling the flight. They have offered to let me reschedule, but, naturally, I prefer cash-in-hand. So, I filed my 250 character max appeal, letting them know what DOT says (not being Twitter proficient, I'm not good at conveying my point succinctly, with their character limitation). Let's see how this goes. I have plenty of time, and don't need the cash in the near future, so I can play the long game, if that's what's required. I have another protest in with Orbitz on a hotel cancellation, but I have so much time on my hands these days, this is actually a nice distraction. And, while I have rescheduled our Mar/Apr trip to November, I'm beginning to think it may not go off. Time for a margarita. Salud!
Am I missing something here. Was your AA flight booked through a third party also or directly with AA?
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Re: AA Flight Changes--You may be able to cancel NOW
[Re: cruzer]
#225391
04/23/2020 09:09 PM
04/23/2020 09:09 PM
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Joined: Aug 2000
Posts: 82,976 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 82,976
Central Florida!
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cruzer--I guess your situation is the poster child for the concept of 'wait for the airline to cancel your flight'..
Carol Hill
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Re: AA Flight Changes--You may be able to cancel NOW
[Re: Carol_Hill]
#225392
04/23/2020 09:31 PM
04/23/2020 09:31 PM
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Joined: May 2008
Posts: 702 Lake Texoma, Texas
cruzer
Traveler
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Traveler
Joined: May 2008
Posts: 702
Lake Texoma, Texas
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Carol, at the time, I was trying to reach my travel providers on the phone, but never could get through. At the time, I didn't know the flight would be cancelled, but I did know that if I cancelled after the flight departed, I was SOL, so I cancelled the flight online, planning to fix this at a later date . Actually, that's the issue I have with Orbitz--I couldn't get through either via phone of internet, and missed check in. I did call the hotel to cancel, but they couldn't cancel a 3rd party reservation. I'm fully prepared to follow this through 'til the bitter end, and hey, it beats the heck out of watching Judge Judy.
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