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I was approved, husband denied
#240055
11/17/2020 07:43 PM
11/17/2020 07:43 PM
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Joined: Jul 2006
Posts: 13,464 Peaceful Eastern North Carolin...
GaKaye
OP
Traveler
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OP
Traveler
Joined: Jul 2006
Posts: 13,464
Peaceful Eastern North Carolin...
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Forgive me for not searching to find the answer to this, but I'm a little freaked out right now. David and I both had our tests yesterday, got our negative results today, and submitted our applications. Mine was approved in less than an hour, and his was declined a few minutes ago. The reasons given were that the lab report didn't specify the lab name, date, type of sample, etc, etc. It specified all of that. I read here that someone else had a similar problem, but I don't remember how they solved it. David tried to respond to the email, but it was bounced back, so he's submitting another application. Any help would be greatly appreciated!
UPDATE: David submitted another application, along with an email to the Minister of Health. His second application was approved, and he received a response to his email that the first denial was an error. All of this occurred within less than four hours of our initial submissions, so things are being done quickly. We'll be there Saturday!!
Last edited by GaKaye; 11/17/2020 09:11 PM. Reason: to update!
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Re: I was approved, husband denied
[Re: GaKaye]
#240056
11/17/2020 07:52 PM
11/17/2020 07:52 PM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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There have been other reports of this. I believe upon resubmission (and possibly a little more information) everything went through for the others who experienced this. I will see if I can find the posts.
J.D.
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Re: I was approved, husband denied
[Re: GaKaye]
#240059
11/17/2020 07:57 PM
11/17/2020 07:57 PM
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Joined: Aug 2003
Posts: 302 Lake Orion, MI
gomer36
Traveler
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Traveler
Joined: Aug 2003
Posts: 302
Lake Orion, MI
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It almost sounds like the file didn't attach properly or possibly was corrupted during transmission and they couldn't read all or part of it...I haven't submitted ours yet, so I'm not familiar with the method that they provide or generate their feedback on their end..it could be just check boxes on their end and those generate the "reasons" in their response. Might not be a "couldn't read it" choice for them to select. I would do exactly as you say and resubmit the application, particularly because they accepted yours.
"We are tied to the ocean. And when we go back to the sea, whether it is to sail or to watch - we are going back from whence we came." ~ John F. Kennedy
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Re: I was approved, husband denied
[Re: GaKaye]
#240061
11/17/2020 08:04 PM
11/17/2020 08:04 PM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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I did a quick search and came up empty but I know it has been discussed a time or two. Good luck!
J.D.
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Re: I was approved, husband denied
[Re: GaKaye]
#240065
11/17/2020 08:32 PM
11/17/2020 08:32 PM
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Joined: Aug 2012
Posts: 2,288
PelicanPirate
Traveler
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Traveler
Joined: Aug 2012
Posts: 2,288
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Re: I was approved, husband denied
[Re: GaKaye]
#240074
11/17/2020 08:59 PM
11/17/2020 08:59 PM
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Joined: Oct 2013
Posts: 1,709 United States of America
bdeeley
Traveler
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Traveler
Joined: Oct 2013
Posts: 1,709
United States of America
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Resubmitting is the right thing to do and contacting the Ministry of Health at the email address is the right thing to do. My first submission was rejected, I saw that I had checked the wrong box and resubmitted and it went right through. In my initial pAnic I reached out to ministry of health and they told me they'd watch my new submission. Have faith, it will go through.
Be Happy! Simply because you deserve to be. π
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Re: I was approved, husband denied
[Re: GaKaye]
#240101
11/18/2020 06:12 AM
11/18/2020 06:12 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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UPDATE: David submitted another application, along with an email to the Minister of Health. His second application was approved, and he received a response to his email that the first denial was an error. All of this occurred within less than four hours of our initial submissions, so things are being done quickly. We'll be there Saturday!! Good deal. Hope you have a good trip.
J.D.
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Re: I was approved, husband denied
[Re: wildbill069]
#240418
11/21/2020 02:09 PM
11/21/2020 02:09 PM
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Joined: Apr 2008
Posts: 2,995 Connecticut
The_Lurker
Traveler
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Traveler
Joined: Apr 2008
Posts: 2,995
Connecticut
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Sane thing here I was approved & Pat was not for the same reasons I resubmitted Pats using a different Email and was approved !!! We will see everyone tomorrow !!!
Have a great time!! Did you use the at home kits again? Just asking so people know with all the confusion.
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Re: I was approved, husband denied
[Re: The_Lurker]
#240421
11/21/2020 02:22 PM
11/21/2020 02:22 PM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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Sane thing here I was approved & Pat was not for the same reasons I resubmitted Pats using a different Email and was approved !!! We will see everyone tomorrow !!!
Have a great time!! Did you use the at home kits again? Just asking so people know with all the confusion. Just to be clear as we do not want any erroneous information posted that may have a negative impact on ANYONE trying to get to the island. With what is currently posted on the SXM Travel Requirements website, results from Home Test kits are NOT acceptable. Perhaps some are getting through but I would highly caution anyone trying to travel with the results from a home test. SXM TRAVEL REQUIREMENTSPay close attention to paragraph #4 as the home test kit is addressed.I know the type of acceptable test is changing soon but until or unless the SXM Travel Requirements are updated to reflect acceptance of Home Test Kits, you are on your own and could have some problems. Personally, I would NOT take the chance at this time.
J.D.
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Re: I was approved, husband denied
[Re: wildbill069]
#240429
11/21/2020 03:18 PM
11/21/2020 03:18 PM
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Joined: Aug 2000
Posts: 83,601 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,601
Central Florida!
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Bill--Georgia specifically did not submit both applications with the same email address, so that wasn't the problem in her case. If it were me, I would have re-submitted the application, as she did, in case the denial was incorrect in the first place. Did you use the home test the first time? As JD said, people should not plan on submitting those home tests at this time, since they are specifically not authorized, according to the SXM website. Sounds like you're good to go now though, so enjoy!!
Carol Hill
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