Perhaps simpler to just call LIME and find out in one call.
btw... they have changed names again - to FLOW from LIME

I'd be surprised if anything can be done without a Roadtown visit - but, everything is possible

CCT surprised me once by reinstating unused expired credits, without being asked, even when those credits should have been long gone
Never had many good experiences with C&W/Lime - but, they are the major in the Caribbean, and, they act the part