When we were at Divi in early March they were very aggressive in trying to get us to schedule the update. The new woman assigned to the front desk area nabbed us when we checked in and didn't want to take no for an answer. We don't like to be impolite to staff, but finally walked away. Of course, then they called almost every day to try to schedule us, despite our saying we weren't interested. There was some talk about big changes, which I take as code for "we've come up with some new scheme to get you to pay more money."

Really like the resort and don't trade out of Divi, so I see no reason to give them any more money for "points" or some other system of no benefit to us. It sounds like they must have hired some new aggressive sales people, because most of the older ones were at least polite and willing accept a "no thanks" with only minimal agruments, and never the kid of rudeness described here.