You were luckier than us. We were flying Southwest on Sept 16 from BWI to SJU and then Air Sunshine from SJU to Virgin Gorda. (our return was Sept 26.) We asked SW for a refund or credit (our credit had to be used within a year-Feb 2018.) We asked for the credit to be extended due to this HORRIBLE hurricane. NOTHING! I called, emailed, and used Messenger on Facebook. NOTHING! We cancelled Air Sunshine and they charged us a $50 fee per person per segment so $200 total. They said the rest of the ticket could be used next year (less the $200!) We then went to the Azores and saw the news about Puerto Rico....Horrible devastation! We again asked SW about a refund or extended credit and they said no! We returned at the end of September and AGAIN approached SW. This time they said they would forward my request for exception! They finally credited our CC for the return flight as it turned out...it was cancelled! Yesterday in the mail we received four drink coupons per person!!! Guess they know we needed them!! Now....what to do about Air Sunshine.....