Not being non stop was not the issue. Issue was getting back to JFK at 1am the next day. The issue is the BS one has to jump through to get a credit back, flights change, I get it especially now. Spent another 45 minutes and got a supervisor, she couldn't understand why I couldn't get the credit on their online refund site, she had to manually do it. We flew AA for years, have over 1mil miles (gold status). When JB changed flights and it didn't work, we called and the canceled and they credited the credit cards, this was ridiculous. So please don't lecture on the poor east coasters that can't get non-stop, pretty freaking rude to tell people to "deal with it". If I don't want to get home at 4 am that's my choice

Last edited by kim; 10/15/2017 11:21 PM.