I used to be able to say only positive things about the Moorings until they CANCELLED our all inclusive charter on a 62 foot cat 48 hours before sail date. They held our 23000$ hostage until we signed releases we would not sue for breach of contract. Horrible customer service, unwilling to abide by signed contract to find suitable replacement yacht...I could rant on but I have posted before regarding the experience. On the other hand TMM and Sunsail (I know...same owner as Moorings) have been wonderful. I have bareboated 12 times and will NEVER count on the Moorings to supply me with a yacht again. They definitely lost a loyal customer who has introduced others to bareboating vacations...probably another dozen charters by my past guests were booked out of Tortola but not by The Moorings.