I feel bad for those that have no options but american. In my opinion this airline is not reliable and has not been. Thank god we have an opportunity to use jet blue. they have not ever played the games that american is playing. We used american for many years untill they merged, and knew they could not be reliable. We are not close to jfk, but at least we know we can get there non stop and at a great rate. I see the horror of others and feel bad. It takes us at least 3 hours to drive to jfk, but jet blue has come through. And by the way. we know a pilot that works for american, and has stated that the airline has gone down and has become faulty with regards to certain destination. He did not mention St.M. but I got the drift.