We stayed in a Plaza Orient unit there in 2015 - worked with Delphine Roberty - on second floor - unit was great and Delphine was great but the units did not have pool access and we generally want that, so we only stayed there once. Only problem we had was that we could not find the place when we got there and I had forgotten to have Delphine's phone number with me - called Sharon for help and, of course, she helped us out. (No idea what Irma did or did not do to the units.)