We are at Sapphire now and were also here late April/early May. I believe we’re the folks Lesley referred to. (And if you need to rent a car, he’s the best.) Overall, Sapphire is definitely improving after some years of neglect. When we bought here in 1997, it was beautiful. But years of mismanagement and indifference let it go downhill.
It is moving in the right direction, however. There have been many much-needed upgrades to rooms and furnishings post-Irma. Our room is great and well furnished, with views of ocean and lagoon. The pool is good and the bar/restaurant is nice - open-air right on the water.
They have some work still to do. The exterior of the building still looks shabby, the hot tubs on balconies no longer function, etc.
But overall staying here is again a nice experience and the place is better managed and moving in the right direction.