Something goofy in the process for already echecked-in people who are having to stand in giant lines at ticket counters and kiosks that is gobbling up all their time to get bag tags and then give to someone.

They waste so much time they cant get through security and to the gates. Multiple people, multiple airports, all seasoned AA travelers with lots of points who mostly have TSA-pre.

Im platinum on AA and never had problems.

Then you add the maintenance action. And 737 Max.