So!

I spent the better part of an hour on the phone this morning with an AA CSR today and we were able to resolve all the issues with our April tickets that arose from the latest batch of AA schedule changes. All miles were restored to our FF accounts and refunds for all the taxes and seat upgrades will be returned to our CCs shortly. The irony of all this is the AA reps are just as appalled by these flight changes as we travelers are but I have to say - I think the CSR I was dealing with would have given us the plane if she could have accommodated us without over-nighting us somewhere or putting us on after midnight arrival flights. She checked every possibly routing we could have used for the various relatively local airports we can conveniently use but sadly, the end result was the full refund and restoration of miles and dollars, at least for our return flight. We are still holding on to the outbound flight, at least for the time being until they manage to totally mess that one up.

So whether I like it or not, it’s AA down and JB home. For now........


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."