Thank you for sharing that, Mike.

Our April flight to SXM was also to have been on American and I had exactly the same experience. We had booked one way First Class tickets connecting through CLT and our CLT to SXM leg was cancelled. AA couldn’t have been any nicer and issued a full credit refund to our credit card, unlike Jet Blue who is still maintaining the Force Majeure rule applies here and they are using it to weasel out of returning people’s hard earned money, issuing travel bank credits for a year from the original date of purchase.